Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund in accordance with the terms outlined below.

Return Eligibility

To be eligible for a return, items should be unused, in their original condition, and returned with the original packaging when applicable. Returns must be requested within 30 days of the delivery date.

Certain items may not be eligible for return due to their nature or condition. If you are unsure whether your item qualifies, please contact our customer support team before sending it back.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. Include your order number and a description of the issue so we can review your request and determine the appropriate solution.

How to Request a Return

To request a return, contact us at contact@instantchineserice.shop . Please include your order number, the item you would like to return, and the reason for the return.

Do not send an item back before receiving return instructions from our customer support team.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to the original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, customers may be responsible for return shipping costs. Original shipping charges are generally non-refundable unless otherwise required by applicable law.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: contact@instantchineserice.shop
Phone: +1 (772) 261-3683
Address:
8610 Whittier Blvd
Pico Rivera, CA 90660
United States